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Tokyo Disney resort shifts to fewer visitors and better customer satisfaction

Japan Times LogoJapan Times2 mo ago

Tokyo Disney resort shifts to fewer visitors and better customer satisfaction

Quick Summary

The parks' operator hopes to boost revenue by freeing visitors from long lines and offering them opportunities to spend more on dining and shopping.

In a major strategic pivot, Tokyo Disneyland and Tokyo DisneySea plan to reduce the annual number of visitors by about 20%, shifting emphasis to providing greater customer satisfaction from less congestion and shorter wait times for attractions.

The new policy, included in facility operator Oriental Land’s business plans for fiscal 2022 to fiscal 2024, is designed to boost revenue by freeing visitors from long lines and offering them opportunities to spend more on dining and shopping at the theme parks.


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News Analysis

Author / Journalist: No Author

Category: Nation Politics

Topics: Sites Page Content Subscription Enjoy List Tokyo Visitors Fiscal Plan Comment

Source Website Secure: Yes (HTTPS)

Sentiment: Neutral

Fact Checked: Legitimate

Article Type: News Report

News Source URL: japantimes.co.jp

Readership Location: Japan

Published Date: 2022-10-03, 11:51:11

News Timezone: GMT +9:00

Language: English

Original Article Length: 232 words

Reading Duration: 2 minutes read

Compatibility: Desktop Web, Mobile Web, iOS App, Android App

News ID: 2779294

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About Publisher

Japan Times Logo

Name: Japan Times

Main Topics: NationPolitics

Official Website: japantimes.co.jp

Update Frequency: 40 posts per day

Last Update: 52m ago

Headquarters: Japan

Coverage Areas: Japan

Publication Owner: Independent Company

Publication Timezone: GMT +9:00

Languages Covered: English

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Publisher ID: #132

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